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Brunker Road Veterinary Centre

Quality vet care in Adamstown, Newcastle

02 4957 2269
Book Online

278 Brunker Road, Adamstown NSW 2289
Mon-Fri: 8am-6:30pm, Sat: 8am-4pm
Sun + Pub Hols: Closed
You are here: Home / News / COVID 19 Updated Protocol 4th May 2020

COVID 19 Updated Protocol 4th May 2020

Brunker Road Veterinary Centre remains open as an essential service.

As of Monday 4th May 2020, our protocol has been updated.

We are conducting consultations with our vets once again in our practice consultation rooms with one owner / carer present. Please read below for information.

Admissions and discharges will continue without face to face contact. Your pets will be collected and discharged at our front door by one of our nursing staff. Please read below for information.

We have increased our surgery days to include Saturdays, and are now able to perform all routine & referral surgeries on Saturdays as well as weekdays.

Please read the following information before making your appointment.

  • We ask that you have another person bring your pet to us:
    • If you have travelled overseas or been on a cruise ship within the last 14 days
    • If you have been in contact with a suspected or confirmed case of COVID-19
    • If you are feeling unwell, have a temperature or a cough
  • Please wait outside or in your vehicle and call 49572269 on arrival. We will ask you for a contact mobile number and that you remain in your car with your pet.
  • For consultations – Call from your car on arrival. When your vet is ready, you will receive a call and ask that you come to our front door. You will be welcomed by our door staff and ushered straight into a consultation room with your pet. We ask that only one person per pet comes into the practice. If your pet needs close handling, your vet may take your pet into our hospital to be held by one of our nurses. Social distancing remains in our consultation rooms.
  • For admissions – Call from your car on arrival. A nurse will call you and discuss your pet’s hospital / surgery. Our nurse will then advise you to come to our front door for your pet’s admission. Our staff will keep you informed regarding your pet’s progress and advise discharge instructions and time. There will be no visiting hours for hospitalised patients.
  • For admissions and discharges:
    • Our staff will use hospital leads. Once these are on your pet, you will be advised to remove their leads, harnesses and collars.
    • Cats will be brought into our side room and transferred into a hospital carry box. Discharges of cats will be in the same manner.
    • Staff and pet owners are to maintain social distancing.
    • Owners are to move away from our front door when waiting.
    • One person per pet to accompany your pet/s to the hospital door.
    • Payments are to be made over the phone.
  • For all medications and prescription food collection. Please call and order first. We will let you know when the item is ready for collection. If you need assistance, we can bring the item/s to your car.
  • If you have a pet emergency during this time but are unwell, please call us to discuss options for treatment.

Our priorities are the safety and health of our patients, our clients, and our team.

Posted on: 4 May 2020, last updated: 4 May 2020. Filed Under: News Tagged With: COVID19

Contact Us

Phone: 02 4957 2269
Fax: 02 4952 8666
Address: 278 Brunker Road, Adamstown NSW 2289

Our carpark entrance is via Victoria Street. We have a side path leading you from the carpark to our front entrance.

Book Online

Location & Email Us

Opening Hours

Mon - Fri 8.00am - 6.30pm
Saturday 8.00am - 4.00pm
Sun + Pub Hols. Closed

Consultations are by appointment.
Emergency cases take priority.

After Hours Care

After hours emergency service is provided by Newcastle Animal Emergency Centre (NAEC), at 4 Lang Road, Broadmeadow. Phone 02 4957 7106.

Testimonials

  • 5
    Fantastic practice. Cannot recommend highly enough. Had all 3 of my dogs there at various times for various issues over the past 2 years,and every vet & vet nurse I've seen have been very knowledgeable, professional & caring. Would go so far as to say the best vet practice/hospital in Newcastle/Lake Mac regions.
    Google Review March 2022
  • 5
    I've been taking my 2 dogs, a border collie and a kelpie, to Brunker Road Vet for years now and would highly recommend them to anyone. They are always so friendly, professional and very reassuring. Even my dogs don't mind visiting which is saying something!
    Google Review April 2021
  • 5
    I could not recommend Brunker Road Vets highly enough. From their vets to their nurses to their admin team - they are all excellent at their job, absolutely lovely to deal with and all genuinely love animals! We take our two dogs there and have only received exceptional care. Best vet in town.
    Google Review April 2022

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Brunker Road Veterinary Centre

Address 278 Brunker Road
Adamstown, NSW 2289

Contact Us

Phone 02 4957 2269
Fax 02 4952 8666
Email Us
Book Online

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  • Covid Update 28th March 2022
  • Covid Update 25th February 2022
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